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Head of Card Acquisition Fraud Risk Head, ED

Company: JPMorgan Chase & Co.
Location: Wilmington
Posted on: May 26, 2023

Job Description:

Head of Card Acquisition Fraud Risk
Head of Card Acquisition Fraud Risk is a senior leadership position which plays a critical role in leading a team that drives end to end solutions which mitigate risk while providing a balanced solution to minimize revenue loss, operating costs and customer impacts. A seasoned and dynamic leader will lead this group, collaborating closely with Credit Risk, Operations, Marketing, Product, Digital, Legal and Compliance, Modeling, and Governance on the following critical components which are instrumental to the health, soundness, and continued growth of the Card business with -$180B in loans: Key responsibilities of this position include:

  • Management of card acquisition fraud risk team, from providing strategic direction for this area to strategy development, execution, monitoring & governance.
  • Acquire deep understanding of suspicious fraud attributes and behavior, and drive analytics that provide the granularity needed to identify targeted customer profile.
  • Implement disciplined approach to testing, project execution and development of robust tracking and performance monitoring capabilities.
  • Keep up with industry trends and bring innovative third party solutions in credit abuse / ID theft / synthetic ID space after successful Proof of Concept (POC).
  • Synthesize in-depth analysis succinctly and effectively communicate with multi functional stakeholders including senior management.
  • Partner closely with Credit Risk, Operations, Marketing, Product, Digital, Legal and Compliance, Modeling, and Governance to ensure flawless execution of policy
  • Appropriately assess credit abuse and fraud risk associated with new product / strategic change


    • 15+ years of relevant risk management or financial services experience required
    • People management experience, including experience as a manager of managers
    • Experienced risk manager with full knowledge of card product P&L dynamics and the interaction of consumer behavior, product configuration and market/economic environment
    • Hands-on experience with portfolio performance monitoring and diagnostics
    • Bachelor's Degree, MBA/MS preferred; Education includes demonstrated knowledge in a financial or analytical field including engineering, mathematics, statistics
    • Strong knowledge of the applicable laws and regulations and the current environment which govern Credit Card lending policies and practices

      Leadership Competencies:

      • Capability and experience with establishing strategic vision and driving change to achieve business targets
      • Senior executive interactions - can present credibly to both large and small groups
      • Strong interpersonal skills and ability to influence at all levels of management
      • Displays flexibility to work well with varying personal styles
      • Takes personal responsibility to lead by example. Understands and appreciates diverse backgrounds. Demonstrates strong ethics
      • Develops strong relationships within Risk Management and also cross-functionally
      • Superior leadership and team building skills, with a strong track record for attracting and developing high performing risk management talent
      • Articulate and highly effective communicator, with an energetic and approachable style
      • Capable of effectively managing a significant team size dispersed across multiple geographical locations, with strong ability to performance manage and continually elevate performance standards
      • Contributes to a positive work environment; shares knowledge and supports diversity

Keywords: JPMorgan Chase & Co., Wilmington , Head of Card Acquisition Fraud Risk Head, ED, Other , Wilmington, Delaware

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