Loyalty Card Representative - Borgata

Company: MGM Resorts International
Location: Atlantic City
Posted on: May 2, 2025

Job Description:

The SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:Are you passionate about providing outstanding service and building lasting relationships? As a Loyalty Card Representative, you'll play a key role in delivering exceptional guest service at the MGM Rewards desk.THE STARTING RATE: $17.75THE DAY-TO-DAY:

• Assist players with all requests in a professional and timely manner, answer questions and address problems
• Explain the loyalty program in and benefits in detail
• Proven ability to effectively communicate marketing campaigns and strengthen brand awareness
• Utilize all aspects of the Patron Management System; input/update player information in the database system and issue loyalty program cards
• Review guest complaints and notify supervisorTHE IDEAL CANDIDATE:
  • Looking for a part time schedule
  • Effectively communicate in English, in both written and oral forms
  • Ability to work various shifts, including weekends and holidays
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
  • Excellent customer service skills and interpersonal skills to effectively communicate with allTHE PAY, PERKS & BENEFITS:
    • Wellness incentive programs to help you stay healthy physically and mentally
    • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
    • Free meals in our employee dining room
    • Free parking on shift
    • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityFULL JOB DESCRIPTION:Are you ready to JOIN THE SHOW? Apply today!

Keywords: MGM Resorts International, Wilmington , Loyalty Card Representative - Borgata, Other , Atlantic City, Delaware