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Product Owner - Advisor Client Platforms

Company: M&T Bank
Location: Wilmington
Posted on: November 11, 2019

Job Description:

Overview: ========= Wilmington Trust is seeking a highly effective Product Owner to own the end-to-end design, development, and implementation of capabilities on its wealth management client and advisor digital platforms in an agile environment. A successful candidate will understand advisor servicing of wealth management clients in order to define and prioritize digital solutions that will reduce complexity, optimize sales and servicing workflows, and increase efficiency across middle and back office operations to ensure a seamless end to end client and advisor experience. Requires excellent skills across product management, business analysis, user-centered design, written and oral communication, and building interpersonal relationships. The successful candidate will be a strategic thinker that can work with a cross-functional team to deliver creative solutions to complex problems and execute plans to solve them. Primary Responsibilities: * Leadership: Help set the strategic direction for features of our digital products * Product life cycle management: Develop the end-to-end life cycle of complex products from ideation through implementation and through maintenance and support. * Product road map definition: Help develop a product feature and release road map based on in-depth data analysis and a clear understanding of user needs and expectations * Prioritization: Clearly define priorities to guide project plans, set clear/measurable objectives and deploy team resources appropriately to achieve business goals * Product Specifications: Write and consult on product specifications, manage design challenges and implement agile product delivery * Analytics: Manage the on-going research to track, monitor and analyze product performance. * Training and Communication: Contribute to the development of marketing material, training programs, operational procedures and systems requirements. * Attain/develop a depth of domain knowledge in order to evaluate current/future state business (and product) objectives and ensure target state architecture alignment with business capability needs, serving as subject matter expert with respect to major business processes and supporting applications/capabilities. * Collaborate closely with all team members including technology, user experience design, and architecture to define and elicit business needs; building to a comprehensive understanding the domain. * Effectively communicate across development, marketing, sales and support * Review new developments in wealth management industry, evaluating and recommending new services or new features * If applies, exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. * Understand and adhere to the Company s risk and regulatory standards, policies and controls in accordance with the Company s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. * Promote an environment that supports diversity and reflects the M&T Bank brand. * Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. * Complete other related duties as assigned. Education and Experience Required: Bachelor s degree 7 years proven product management, financial services, wealth management and/or project management experience OR in lieu of a degree, A combined minimum of 11 years higher education and/or work experience, including a minimum of 7 years proven product management, financial services, wealth management and/or project management experience Proven track record of managing tight delivery timelines and executing with calmness under pressure with attention to detail and accuracy Ability to structure and scope complex problems and execute plans to solve them Ability to thrive in complex, sometimes ambiguous organizations Demonstrated business analysis skills Experience leading large group sessions Experience managing or leading staff Preferred Skill: Master's degree Previous wealth management or financial services product management experience on advisor and client platforms Experience with agile teams and processes Experience with process mapping or customer journey mapping Knowledge how to write technical and business documentation Experience with digital product management, user experience design, web/mobile application development and technology project execution #LI-LP1 #WT Location ======== Wilmington, Delaware, United States of America

Keywords: M&T Bank, Wilmington , Product Owner - Advisor Client Platforms, Other , Wilmington, Delaware

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