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Devops, Automation and Production Operations, Senior

Company: Fiserv, Inc.
Location: Wilmington
Posted on: December 4, 2019

Job Description:

SunIRef:Manu:title Devops, Automation and Production Operations, Senior Fiserv, Inc. 2,015 reviews - Wilmington, DE Fiserv, Inc. 2,015 reviews Read what people are saying about working here. What does a great Operations Senior Analyst do? As a Card Services Operations Senior Analyst, you must demonstrate strong analytical, troubleshooting and problem-solving skills. You will also need to exercise strong communication, organizational and customer service skills. Attention to detail is also a requirement for this critical Card Services Operations position. This position will work closely with development teams to identify and resolve any technical problems that might arise during the development of software. The ability to work in teams, as well as independently, is important in this role. In addition to these important skills, it is imperative you can address technical issues relating to software implementation, function and upgrades. You will be responsible for resolving customer complaints or problems, and create product problem reports and troubleshooting documents for each issue. Must have excellent communication skills, as we periodically interface with clients, vendor and business partners. Operations Senior Analysts are also involved in developing and leading training classes to educate peers and other internal support and client communication teams about new and updated software products. Responsibilities include: Provide tactical and strategic solutions in a tightly integrated infrastructure which incorporates integrations from mainframe to Unix-based application servers, ORACLE Database Servers, NOSQL Couchbase and NOSQL Coherence servers. Advanced knowledge of virtualized server infrastructure is required for capacity planning. Active participation in agile (Scrum) deployment team activities, Review and approve release deployment instructions, Research and recommend application monitoring opportunities and enhancements, Contribute to the division's software process improvement practices by active participation in application design and enhancement review sessions driven by application development. Learning and mastering the debit card processing business domain and our systems. Basic Qualifications for Consideration: Passion for researching and solutioning application related issues Experience with open source software and frameworks Enjoy working in on premise and cloud-based infrastructures Expertise Tandem scripting languages Expertise with Windows and Unix scripting languages 4-year degree (or equivalent) in a technology or science field of study Enthusiastic about learning and mastering new topics - business, technical, etc - and teaching others Comfortable developing infrastructure support documents Be part of the Card Services Operation Team Journey as we plan the future and implement state-of-the-art monitoring technologies, DEVOPS and ITIL frameworks, Cloud-based technologies, relational database and NOSQL Database infrastructures. Preferred Skills, Experience, and Education: 4+ years' experience with Tandem systems 4+ years' experience with software automation technologies 4+ years' experience with Continuous Integration / Continuous Delivery practices 4+ years' experience with Windows Server, Linux and Unix systems 4+ years' experience with relevant WEB (HTTP) server architecture (IIS, OHS, APACHE) 4+ years' experience with relevant application server architecture (J2EE, JBOSS, WEBLOGIC, WEBSPHERE WASND) 4+ years' experience supporting services, micro-services, and n-tier systems 4+ years' experience with scripting languages such as Power-Shell, Bash, Python, Perl, PL-SQL 4+ years' experience with software automation technologies 4+ years' experience with Continuous Integration / Continuous Delivery practices 5+ years' experience with Configuration Management tools such as Ansible, Salt, Chef, Puppet 5+ years' experience with build tools such as Jenkins, Maven, Ivy, Ant 5+ years' experience with Version Control tools and platforms such as Git, GitHub, Subversion 5+ years' experience with Collaboration platforms such as JIRA, Confluence, Wiki, Version one Exposure to automated testing and willingness to master and implement Willingness to learn and maintain legacy applications Familiarity with Big Data reporting technologies Who We Are: With more than 1,200 associates in nine primary locations, Fiserv Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk. Card Services by the Numbers: 3,200+ clients 1+ billion debit, credit, and ATM transactions processed 28,000 ATMs managed 50+ million accounts managed Our debit network is accessible at 3.6 million point-of-sale locations and 535,000 ATMs Handled $1+ million in commerce in our busiest minute this year Fiserv is an Equal Opportunity Employer/Disability/Vet. Fiserv - Just posted report job - original job

Keywords: Fiserv, Inc., Wilmington , Devops, Automation and Production Operations, Senior, Professions , Wilmington, Delaware

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