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Genesys Consultant

Company: New York Technology Partners
Location: Wilmington
Posted on: June 25, 2020

Job Description:

Preferred Skills - Hands on experience with JAVA, JavaScript, J2EE, Rest and SOAP Webservice Development and familiarity with Genesys JAVA Platform SDKrsquos. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config Management layers, routing layer, Genesys SIP, media server, and ICONInfomart Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X). Experience working in KanbanScrum teams and using JIRA (Preferred) Familiarity with various Geneys simulators from a Performance Testing perspective. Good understanding of data networking knowledge as well as VOIP technology Experience working on Genesys Administrator, GAX , Pulse and the ability to create, Modify and maintain templates (Preferred) Test- infected attitude (Strong desire to perform through and exhaustive unit, integration and system testing) Must have terrific analytical and troubleshooting skills. Excellent communication skills (Written and oral) and ability to decipher technical requirements from business requirements and convert into design. Experience in documenting clearly and concisely designs, call flows, run books, playbooks, estimates for work. Experience in infrastructure automation using one of IaaC, Containers, Scripting or Cloud (Preferred)

Keywords: New York Technology Partners, Wilmington , Genesys Consultant, Professions , Wilmington, Delaware

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