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EMS Dispatcher

Company: Trinity Health
Location: Wilmington
Posted on: January 15, 2022

Job Description:

Employment Type:Full timeShift:Rotating Shift


Saint Francis Hospital is seeking an experienced EMS Dispatcher to join our team!

This person receives, handles, and processes emergency and non-emergency calls received through the EMS Dispatch system. Dispatches emergency and non-emergency medical units and personnel. Acts as an information conduit for the EMS department. Acts as a liaison to facilitate the needs of EMS dispatching and the EMS department.

The employee is responsible for: tracking EMS units and assets, ensuring safety and resources for the EMS units, use of computer-aided dispatch software, recognizing and triaging medical requests and needs, scheduling and tracking requests for EMS services, interfacing with hospital resources to augment or accommodate EMS crews, alerting resources and personnel, using and developing Standard Operating Procedures, knowledge of federal and state regulations regarding radio transmissions. All work is provided in a customer-service fashion to promote the reputation of Saint Francis Healthcare and the EMS Department.

Minimum Qualifications:

+ High School Diploma or equivalent required.

+ Valid Driver's License required

+ Previous experienceas an Emergency Medical Technicianpreferred

+ 1 to 2 years of experience as a dispatcher for police, fire, or EMS service required

+ AHA Healthcare Provider CPR/AED preferred

Trinity Health's Commitment to Diversity and Inclusion Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Keywords: Trinity Health, Wilmington , EMS Dispatcher, Professions , Wilmington, Delaware

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