Dispatcher
Company: Delaware Limo
Location: Wilmington
Posted on: May 16, 2022
|
|
Job Description:
Job Description The dispatcher position is a fast-paced job that
involves communicating with internal staff, affiliates, and
clients. This position requires proficiency with computers, strong
verbal communication skills, and problem solving capability.
Previous experience is extremely preferred but not mandatory.
Customer service experience in the limousine industry preferred as
well. Dispatcher Responsibilities: Check dispatch monitor to make
sure drivers are arriving on time to office and to destination
Assist Customer Service Representative with determining whether
there is availability to cover a trip Update and modify dispatch
brief during shift with Lead Dispatcher/OM Contact drivers and
contractors in order to check availability Contact passengers
before trip time if the driver is running late or if the driver is
having trouble finding passengers. Answer phone calls for limousine
reservations, quotes, and inquiries Reply to customer emails for
quotes, and inquiries Follow-up with customers for quotes received
online and through phone systems. Add reservations for clients and
affiliates to company dispatch software (LimoAnywhere)
Expectations: Dispatcher will be expected to prioritize the
answering of all phone calls and online chats before completing any
other tasks Dispatcher will answer phone calls as promptly as
possible Dispatcher will always answer phones with a smile and be
polite when answering the phone Dispatcher will make sure work
environment is free from any noise that may be heard on the phone
Availability Needed: Tuesday - 2:00pm - 8:00pm Wednesday - 2:00pm -
8:00pm Thursday - 2:00pm - 8:00pm Friday - 2:00pm - 8:00pm Saturday
- 9:00am - 5:00pm Sunday: 9:00am - 5:00pm Work Remotely? Partial;
after 3-6 months of training & working in office, Dispatcher will
be able to work mostly from home. Company Description Delaware Limo
is a first-class limousine and car service provider servicing the
tri-state area. Our quality of service speaks for itself. We are
the 1 ranked limousine service based on Google. At Delaware Limo we
are all about putting our clients first, but also treating all of
our staff and drivers with the utmost respect. We always strive to
be flexible when accommodating special requests for clients and
employees. As our business continues to grow rapidly, there are
many opportunities for career progression with Delaware Limo. The
owners Allen and El are extremely passionate about their service
and are always accessible at anytime. Please feel free to call our
company and ask to speak with management if you have any specific
question about our company. Our company line is 302-319-3329.
Keywords: Delaware Limo, Wilmington , Dispatcher, Professions , Wilmington, Delaware
Click
here to apply!
|