Service Technician
Company: The Home Depot
Location: Wilmington
Posted on: June 25, 2022
|
|
Job Description:
With convenience at our core, The Home Depot Rental allows you
to save time and get the job done faster. In addition to a wide
assortment of pro-grade tools, equipment, trucks, and trailers, we
offer knowledgeable, resourceful, and dependable associates who are
ready to provide solutions that will help finish the job or project
at hand.The Home Depot Rental operates in over 1100 locations of
The Home Depot across the US and Canada, offering large towable
equipment, tools, trucks and trailer rental along with on-site
equipment delivery. The large equipment fleet includes trenchers,
chippers, mini-excavators, skid steers, aerial work platform
equipment, and tractor loader backhoes among others. We have a
large team of highly trained technicians, shop techs, and VIP
Delivery Technicians and customer care associates throughout the
United States and Canada.We live our Core Values: Excellent
Customer Service, Creating Shareholder Value, Entrepreneurial
Spirit, Taking Care of Our People, Respect for All People, Doing
the Right Thing, Building Strong Relationships, Giving BackClass A
CDL Required**Must be at least 21 to drive in a DOT
capacity*SCHEDULE: 1ST SHIFT / ALTERNATING SATURDAYS / MONDAY -
FRIDAYPosition Purpose:The Delivery Service Technician's (DST) role
is to deliver rental equipment to our customers and provide basic
operations training on the proper and appropriate use. Since the
DST is the frontline and face of our rental business,
professionalism, strong communication skills, and a service
orientation are key requirements for this role. Additionally, the
DST will be responsible for preventative maintenance and cleaning
rental equipment prior to and after each rental
delivery.Responsibilities: Ensures daily rental readiness of
equipment through visual inspection and methodical preventative
maintenance to ensure operational safety
Performs troubleshooting involving malfunctioning equipment and
makes basic repair
Local delivery to and pick up of rental equipment and supplies from
customer location
Demonstration of proper and safe equipment operation to customers
on deliver
Accurately obtain required signatures on rental contracts
Ability to leverage other members of field service teams to ensure
deliveries are made on time and without failure
Learn and demonstrate Customer Service Standards for delivery
service.
Complete proper check-in and check-out procedures at equipment
depot
Participate in training events
Perform other duties assigned by the Lead Rental Technician or
authorized personnelMINIMUM QUALIFICATIONS
Must be twenty-one years of age or older.
Must be legally permitted to work in the United States.
Requirements: Prior experience in safe operation of construction
machinery within rental industry, and working understanding of load
securement and transport
Ability to conduct preventative maintenance, troubleshoot and make
minor mechanical repairs to equipment
Valid CDL Class A and DOT Physical Examination (Medical Card)
Knowledge of and/or have experience in driving delivery trucks,
towing tandem axle utility trailers and towable construction
equipment, operating safely within high traffic or congested city
zones and in small areas
Safe driving record
Working knowledge and understanding of Motor Carrier Safety
regulations / DOT guidelines.
Knowledge of local major and minor roadways and the ability to
effectively use maps and directions for efficient delivery
routing
Maintain a professional appearance and provide a positive company
image
Ability to respond to common inquiries or complaints from
customers, doing what is necessary to exceed customer
expectations
Communicate effectively with management and peers
Ability to adapt to unforeseen circumstances (weather, traffic)
Ability to add, subtract multiply and divide in all units of
measure, using whole numbers, common fractions and decimals
Ability to define problems, collect data, establish facts, and draw
valid conclusionsPreferred: Prior training with similar commercial
equipment
Two (2) years' experience operating commercial vehicles
Ability to lift up to 80 lbs safelyRequired Education High School
Diploma, GED, Technical or Trade School
Pay Rate: -Required
Keywords: The Home Depot, Wilmington , Service Technician, Professions , Wilmington, Delaware
Click
here to apply!
|