Field Service Technician
Company: Shimadzu Scientific Instruments
Location: Wilmington
Posted on: April 23, 2024
|
|
Job Description:
DescriptionWHO ARE WE?
Established in 1975, Shimadzu Scientific Instruments is one of the
largest suppliers of analytical instrumentation, physical testing,
and environmental monitoring systems in the world. Ground-breaking
scientific research, manufacturing ideas and results continue to
propel Shimazu's outstanding reputation and "Excellence in
Science." People dedicated to our mission have the largest impact
on Shimadzu's continued growth and success. Would YOU like to join
a diverse team of professionals working together with researchers,
scientists and manufacturers to help better lives worldwide?
WHAT CAN SHIMADZU OFFER YOU?
ADDITIONAL COMPENSATION:
POSITION SUMMARY:
This position's primary focus is to learn how to provide quality,
efficient service to our customers and to support the regional
staff in the performance of the same. Additionally, the individual
in this position should learn required skills so they may accept a
field service assignment within SSI's market area as desired.
Technicians will not have an assigned region/territory at this
level. The individual in this position is responsible for a wide
variety of service-related support functions including, but not
limited to, the repair, maintenance, and performance of IQ/OQ/PT of
assigned products. The products are to include SSI owned demo
equipment, instruments returned from customers and customer owned
products. This position is responsible for learning how to repair,
maintenance and installation of assigned products.
This document attempts to communicate the traditional, physical and
environment demands associated with this position. The company will
consider reasonable accommodation including changing the way the
job is traditionally performed whenever necessary to provide
individuals with disabilities an equal employment opportunity.
ADDITIONAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
KNOWLEDGE REQUIREMENTS:
CASUAL
WORKING
THOROUGH
Japanese Culture
Analytical Instrumentation
Chemistry
Inventory
Customer Relations Skills
Report Preparation
Computer Literate
Troubleshooting Skills
Mechanical Knowledge
Electronics Knowledge
Organizational Skills
Communication Skills
PROBLEM SOLVING REQUIREMENTS:
Incumbent must have the aptitude to learn how to be proficient at
effectively and efficiently troubleshooting and repairing
instrument problems, performing installations, and providing, when
necessary, customer and staff training.
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
An associate's degree in Electrical Engineering or Technology with
preferably at least one year of field or in-house exposure repair
work.
At Shimadzu Scientific Instruments, we believe in providing
structured career paths that recognize and reward talent. If your
expertise surpasses the level specified in the listed position, we
offer the flexibility to upgrade positions to better suit your
qualifications accompanied by a salary adjustment
SUPERVISORY RESPONSIBILITIES:
None
PHYSICAL DEMANDS:
May include frequent bending, standing, stooping, walking, talking,
sitting/driving for long periods of time and pulling/pushing of
instrumentation/parts can also be expected. Incumbent must be able
to lift up to 40 pounds routinely throughout the work day. Will
also be required from time to time to assist in lifting heavier
equipment. Incumbent must have use of hand to finger senses, in
order to use and grasp hand tools to repair instrumentation.
Specific vision abilities required by this job include close
vision, distance vision, peripheral vision and depth
perception.
SAFETY/PERSONAL PROTECTIVE EQUIPMENT:
Position is required to maintain proper housekeeping and safety
standards in particular to lab safety protocol. Proper use of
personal protective equipment and safety devices as required by the
Corporate Safety Document policies and procedures and/or customer
dictated policy.
WORK ENVIRONMENT:
This position is an office- based position working in the service
repair lab, with travel to customer locations as directed as
training progresses. The position requires the incumbent to have
the ability to work alone on projects, as well as, collaborating as
part of team. Incumbent may work at several different work sites
during-the-course of a business day in-order to support the needs
of Shimadzu customers. Extra hours may periodically be required,
in-order to fulfill the functions required by this position. The
position will include contact with SSI employees and outside
customers that requires prompt and friendly handling of all related
inquires.
EEO Statement
Shimadzu Scientific Instruments is an equal opportunity employer
and federal contractor or subcontractor. As applicable, the parties
agree that they shall abide by the requirements of 41 CFR Section
60-1.4(a); 41 CFR Section 60-300.5(a); 41 CFR Section 60-741.5(a);
and 29 CFR Part 471, Appendix A to Subpart A with respect to
affirmative action program and posting requirements, and that these
requirements are incorporated herein. These regulations require
that covered prime contractors and subcontractors ensure
nondiscrimination and take affirmative action in employment to
employ and advance qualified individuals without regard to sex,
gender identity, sexual orientation, race, color, religious creed,
national origin, physical or mental disability, and protected
Veteran status. These regulations also prohibit covered contractors
from taking adverse action against applicants or employees because
they have inquired about, discussed, or disclosed their or their
co-worker's compensation information in certain situations.
Shimadzu is not accepting unsolicited assistance from search firms
for this employment opportunity. Please, no phone calls or emails.
All resumes submitted by search firms to any employee at Shimadzu
via email, the Internet or in any form and/or method without a
valid written search agreement in place for this position (and
agency was requested to work the requisition) will be deemed the
sole property of Shimadzu. No fee will be paid in the event the
candidate is hired by Shimadzu as a result of the referral or
through other means.
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Shimadzu Scientific Instruments, Wilmington , Field Service Technician, Professions , Wilmington, Delaware
Click
here to apply!
|