Field Sales Support - Wilmington, DE
Company: Tactile Medical
Location: Wilmington
Posted on: February 25, 2021
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Job Description:
Tactile Medical is a significantly growing medical device
organization that is committed to help people suffering from
chronic diseases live better and care for themselves at home. We
are seeking a Field Sales Support to join our Sales Team in the
greater Baltimore, MD territory. We are expanding our salesforce
due to growth in this market. We offer a base + monthly bonus
compensation package, car allowance, and full benefits.--Come join
a team where you make a direct impact to improve the quality of
life for others!Position SummaryThe Field Sales Support position is
primarily responsible for supporting their assigned region with
sales which includes scheduling and completing the sales order.
Conduct patient demos and trainings within the patient's home or in
clinics, discussing financials and finalizing the
sale.Accountabilities & Responsibilities--- Contact patients within
expected timeframe to schedule the patient demo or training---
Ensure appropriate preparation for all trainings and demos
including finalizing and confirming appointment details with the
patient, ensuring that you have all equipment, supplies,
documentation, accessories necessary to effectively complete the
training/demo--- Educate the patient and/or caregiver in all
aspects of device use, including donning and doffing of garments,
use of controller, following prescribed protocol, initiating a
therapy session and general product troubleshooting--- Provide
clear verbal instruction while demonstrating to patients and
caregivers, gearing the demo to their specific situation to ensure
training/demo approach meets the patient's individual needs
(utilize adaptive technique when needed)--- Verify patient
understanding of education by verbal acknowledgement and patient
demonstration of all aspects learned--- Review required paperwork
with patients and answer any questions--- Submit necessary
paperwork to Tactile Medical for processing within established
timeline--- Must meet or exceed established performance
criteria/quotas for your assigned territory--- Identify, escalate
and communicate problems, questions or additional patient support
to appropriate department at Tactile Medical for follow up.
Complete a Field Experience Report (FER) if needed to document
patient complaints or incidents--- Act as a team player supporting
the territory and helping to meet and exceed monthly quotas plus
support as needed for other FSS/APS when out of the office---
Travel up to 80% within assigned territory--- Other duties as
assignedEducation & Experience:--- Bachelor's degree in a health or
science major or health related certification (i.e. LPN, CNA, MA,
CMT, COTA) or equivalent work experience--- 2-4 years of experience
in either a patient facing or education/training role--- Medical
device or healthcare industry experience preferred--- Previous
Regional Sales Support/sales experience required in lieu of
required experience or education or at the Company's discretion
Keywords: Tactile Medical, Wilmington , Field Sales Support - Wilmington, DE, Sales , Wilmington, Delaware
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