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Customer Service Representative

Company: Contemporary Staffing Solutions
Location: Wilmington
Posted on: May 16, 2022

Job Description:

Job Description We are seeking an OUTGOING Customer Service Representative for one of our largest clients in Wilmington, DE As the CSR, you will be responsible for high-volume calling and helping customers with their overdue accounts. This position offers $18-19 an hour Responsibilities: Making/receiving outbound/inbound calls and assisting customers with inquiries, account status, and problem resolution. Delivering excellent customer service, especially to callers Processing correspondence in an accurate and timely manner. Diligently following all company policies and procedures. Meeting company and department goals and benchmarks. Maintaining an upbeat and positive attitude Performing other related tasks as needed. ---Qualifications: Previous experience in customer service, banking, retail, call center, or other related fields Excellent verbal and written communication skills Strong multitasking, problem-solving, and organizational skills Basic computer proficiency and proficiency with Microsoft Office Flexible and adaptable to changing business needs, especially when it comes to scheduling Company Description Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates---check them out

Keywords: Contemporary Staffing Solutions, Wilmington , Customer Service Representative, Sales , Wilmington, Delaware

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